Culture of Integrity

Gustavo Grodnitzky Culture Trumps Everything, Organizational Culture

Integrity is about ensuring that your words are aligned with your actions.  When a company announces its cause/purpose/values, it is making a statement about what it finds important and what will drive its decision making.  However, when those words don’t govern the actual behaviors and decisions of senior leadership, the words ring hollow. Human beings easily identify hypocrisy; people smell …

Culture, Experiences and Opportunities

Gustavo Grodnitzky Culture Trumps Everything

Human beings differ because of our culture, experiences and opportunities. I have a “life doppelganger.”  Although my friend (we’ll call him “Nicolas”) and I don’t look alike, our early-life circumstances were virtually identical, particularly up to the age of three. We were both born in Argentina. We were both born into loving families, with two parents who were highly involved and …

Is implicit bias real?

Dr. Gustavo Grodnitzky Culture Trumps Everything

In my travels, I have recently been asked by several people if implicit bias – also known as unconscious bias – is real.  So I’ve decided to write about it here. Implicit bias refers to the beliefs and/or attitudes that influence our understanding, actions, and decisions in an unconscious manner.  Now that we have a definition, does it really exist? …

Wells Fargo Culture… (Finally) Acknowledged

Gustavo Grodnitzky Culture Trumps Everything

I have written several blogs on Wells Fargo culture since the termination of 5300 employees late last year for opening more than 2 million accounts without the permission of bank customers.  The CEO of Wells Fargo at the time, John Stumpf, first stated publicly that the behavior was due to bad hiring practices.  (Five thousand three hundred bad hires, John?) …

Culture of Humility

Gustavo Grodnitzky Culture Trumps Everything

“All streams flow to the sea because it is lower than they are. Humility gives it its power. If you want to govern the people, you must place yourself below them.” ― Lao Tzu, Tao Te Ching I recently read a fascinating study completed by Catalyst Research Center, a non-profit research group, on inclusive leadership. What caught my attention about …

Lone Wolves in our Culture

Gustavo Grodnitzky Culture Trumps Everything

A lone wolf or lone-wolf terrorist is someone who prepares and commits violent acts alone without substantive assistance from any group. Nonetheless, he or she may be (or claim to be) influenced or motivated by the ideology and beliefs of an external group, and may in some way act to support such a group. Last week, the world saw a …

Culture of Fear

Gustavo Grodnitzky Culture Trumps Everything

Fear is a fundamental human emotion. It is one of seven fundamental emotions that are biologically wired into every human and can be recognized across cultures, ethnicities, and nationalities (the other six are anger, disgust, contempt, joy, sadness, and surprise). Fear is caused by the activation of the Amygdala, a structure that lies in one of the most primitive parts …

Double Standards

Gustavo Grodnitzky Culture Trumps Everything

According to Merriam-Webster, a double standard is a set of principles that applies differently and usually more rigorously to one group of people than another. Last week, Takata, a major automobile supplier of airbags, agreed to plead guilty to wire fraud and pay a total of $1 billion in criminal penalties. This stems from the company’s fraudulent conduct in relation …

Building a culture (writ large) for 2017

Gustavo Grodnitzky Culture Trumps Everything

I am an immigrant. My parents brought my brother and me to the United States when I was three years old. My father was a psychiatrist and my mother was a psychiatric nurse. While they both worked as professionals, our family income was modest. Their professional growth was limited by a variety of factors, internal and external. But, as immigrants, …

Politics Writ Large

Gustavo Grodnitzky Culture Trumps Everything

For those of you who know me well, you know that I am a political junkie.  While I spend a great deal of time on the road, I read and keep up with politics as best I can.  For a variety of reason, historically, I have stayed away from politics on this blog.  But given that we just had a …