4 Steps to Creating a Civil Culture at Work

Gustavo Grodnitzky Culture Trumps Everything, Organizational Culture, Organizational Effectiveness

In last week’s blog, we discussed the high cost of incivility in a workplace culture. This week, I’d like to discuss some ways you can create a more civil culture. Set a Destination An ancient Chinese proverb states, “If we don’t decide where we’re going, we’re bound to end up where we’re headed.” Creating a culture of civility requires leaders …

Culture Change, Newton and the Grand Canyon (Yes, They’re All Related)

Gustavo Grodnitzky Culture Trumps Everything, Organizational Culture

Think about the last time you walked on a beach. It was probably a bright, beautiful day. You could feel the warmth of the sun on your skin. Everything was picture perfect. Lovely … Enjoy the memory. Now think about the actual physical experience of walking on that beach. You might remember that every time you placed your foot down, …

Drive Towards Sunrise Using Newton’s Second Law of Motion: Changing Workplace Culture, Part 2

Gustavo Grodnitzky Culture Trumps Everything, Employee Engagement, Organizational Culture

As promised in my last blog post, this week we discuss how Newton’s second law of motion can be applied to changing workplace culture. The second law is more complex, but if you stick with me, I promise to use it to explain another big and painful challenge when creating change in workplace culture: resistance. Here’s Newton’s second law: F=ma. The vector sum …

Changing Workplace Culture: Lessons from Sir Isaac Newton, Part 1

Gustavo Grodnitzky Culture Trumps Everything, Employee Engagement, Organizational Culture

I’ve been thinking about physics and workplace culture lately (please don’t hate me because I’m a bit of a geek). Physics has been around much longer than psychology and other disciplines that study culture. As a result, physics tends to have much more precise and measurable constructs than psychology. Today I want to share some of my thinking around changing …

Culture of Integrity

Gustavo Grodnitzky Culture Trumps Everything, Organizational Culture

Integrity is about ensuring that your words are aligned with your actions.  When a company announces its cause/purpose/values, it is making a statement about what it finds important and what will drive its decision making.  However, when those words don’t govern the actual behaviors and decisions of senior leadership, the words ring hollow. Human beings easily identify hypocrisy; people smell …

Culture, Experiences and Opportunities

Gustavo Grodnitzky Culture Trumps Everything

Human beings differ because of our culture, experiences and opportunities. I have a “life doppelganger.”  Although my friend (we’ll call him “Nicolas”) and I don’t look alike, our early-life circumstances were virtually identical, particularly up to the age of three. We were both born in Argentina. We were both born into loving families, with two parents who were highly involved and …

Is implicit bias real?

Dr. Gustavo Grodnitzky Culture Trumps Everything

In my travels, I have recently been asked by several people if implicit bias – also known as unconscious bias – is real.  So I’ve decided to write about it here. Implicit bias refers to the beliefs and/or attitudes that influence our understanding, actions, and decisions in an unconscious manner.  Now that we have a definition, does it really exist? …

Wells Fargo Culture… (Finally) Acknowledged

Gustavo Grodnitzky Culture Trumps Everything

I have written several blogs on Wells Fargo culture since the termination of 5300 employees late last year for opening more than 2 million accounts without the permission of bank customers.  The CEO of Wells Fargo at the time, John Stumpf, first stated publicly that the behavior was due to bad hiring practices.  (Five thousand three hundred bad hires, John?) …

Culture of Humility

Gustavo Grodnitzky Culture Trumps Everything

“All streams flow to the sea because it is lower than they are. Humility gives it its power. If you want to govern the people, you must place yourself below them.” ― Lao Tzu, Tao Te Ching I recently read a fascinating study completed by Catalyst Research Center, a non-profit research group, on inclusive leadership. What caught my attention about …